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Frequently asked questions

Short answers about trying MAI Transcribe 2 online — what it does, what is free, and how your audio is handled.

Product

What is MAI Transcribe 2?

MAI Transcribe 2 is a speech-to-text model. It turns meetings, podcasts, and voice notes into readable text, labels who spoke, and works in 60 languages. This website lets you try it online — upload a file and get a transcript in seconds.

Is MAI Transcribe 2 free to try?

Yes — you can transcribe one file per day for free, after signing in. Paid plans use credits: 1 credit ≈ 1 minute of audio. See pricing for Plus, Pro, and credit packs.

Do I need to sign up to transcribe audio?

Yes. Choose an MP3, WAV, M4A, FLAC, or MP4 file, then sign in or register when you click Transcribe. Each account gets one free successful transcription per day, resetting at 00:00 UTC. Video is transcribed as audio.

How accurate is MAI Transcribe 2 vs Whisper?

MAI Transcribe 2 is currently one of the most accurate speech-to-text models available. In head-to-head tests, it matches or outperforms Whisper on multilingual transcription, especially for real-world audio with background noise and multiple speakers. Try your own file in the upload tool above and see the difference.

How many languages does MAI Transcribe 2 support?

MAI Transcribe 2 supports 60 languages and detects the spoken language automatically. Mixed-language speech is handled in the same pass. You do not have to choose a language before you upload on this site.

Does it support speaker diarization?

Yes. Speaker labels are built in, so the model can mark who spoke and when. You should still check labels when people talk over each other. The goal is a readable transcript, not a courtroom record.

Can I use the MAI Transcribe 2 API?

Yes — on Plus, Pro, or a credit pack. Create an API key in your account, then POST audio to /api/v1/transcribe. The free plan cannot call the API. Paid jobs use the same credits as the website (1 credit ≈ 1 minute).

What audio formats can I upload?

MP3, WAV, M4A, FLAC, and MP4 files up to 10MB / 5 minutes are supported on the free tier. Video is transcribed from the soundtrack only. Need longer transcriptions? Upgrade to a paid plan for extended limits.

Is this an official product?

No. This is an independent website for trying MAI Transcribe 2 online.

How is my audio stored?

Your audio is processed to generate a transcript and is not stored as a permanent library. We don't keep your recordings after transcription is complete. Only upload audio you have permission to process.

Pricing

How do credits work?

Paid jobs use credits. 1 credit is about 1 minute of audio, rounded, with a 1-credit minimum. Plus includes 300 credits each month; Pro includes 1,200. Unused plan credits reset at the end of the billing period. Credit packs never expire and are shared with the API. Failed jobs are not charged. Each registered account gets 1 free file per day, up to 5 minutes, and does not include API access.

Privacy

Do you train on my recordings?

Audio is sent through our Cloudflare Worker and a contracted speech-processing service. We do not train on your recordings, sell them, or keep a permanent media library. Retention and deletion are in the privacy policy.